Privacy Policy

Information We Collect

We may collect information (including name, address, telephone number, e-mail address, and credit card information) when you:

  • Order from our catalogs or online
  • Return an item or make an exchange
  • Inquire about our services
  • Request a catalog
  • Receive a gift package
  • Subscribe to an e-mail newsletter

We may also combine this information with data that is publicly available and data that we receive from other reputable sources. We maintain this data, along with a record of your purchases, in a secure database.


How We Use Information We Collect

At www.epshop.us, the information we collect allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you catalogs or promotional offers we believe will be of interest to you
  • Send you email promotions or newsletters, if requested
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our merchandise selection and customer service

Your Choices

We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from www.epshop.us, please contact us at the address shown below. If you no longer wish to receive our e-mail newsletters or promotions, you also may contact us at the address below or unsubscribe using the link provided in the e-mail.

Equestrian-Products!
Mr. Gabriel Zumbiel
Titiseestr. 3
78532 Tuttlingen
Germany

Phone: 011 49 7462 945086
Fax: 011 49 7462 945086
Email: support@epshop.us


Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.

For example, we use cookies to:

  • Remember what items are in your shopping cart
  • Recognize you when you return to our Web site
  • Study how our customers navigate through our Web site and which products they request in site searches

How We Use E-mail

When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. We may also periodically send out promotions and newsletters by e-mail. Instructions on how to unsubscribe are included in each e-mail.


Links to Other Sites

If you click on a link with in the www.epshop.us site that takes you to another site, you understand that while on their site they have established their own privacy and security policies.


Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address above.


Security

We use a variety of current technologies and processes for protection of our customer data in order to minimize the chance of loss, misuse or alteration of information that we have collected from you. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request a catalog, or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.


Questions or Comments?

Please contact us directly:

support@epshop.us

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